Kari Finkler *Ordering* Ordering from Mod-Dog is easy! When you see an item you want, simply click on the “Purchase” button. Your shopping basket will be displayed with all of the items in it. Whenever you are ready to finalize your order, you may proceed to checkout. It only takes a minute and is completely secure! *Tax* Mod-Dog is located in the great state of Minnesota. By law we must charge all of our customers residing in Minnesota an 6.5% sales tax. Orders from all other states will not be taxed. *Payments* All credit card transactions are processed through the safe and secure Paypal payment gateway. *Order Processing* Once you have completed the checkout process, you will receive an email confirmation with the complete order information. Though we try our best to keep our online boutique updated, at times certain designs will be unexpectedly popular and hence be back-ordered or delayed. We will let you know if any items you ordered will be delayed. Please look over your order to make sure all the information is correct and contact us within 24 hours if any changes need to be made. Unless noted, prints and cards orders are processed in 3-5 days, 24x28” prints and custom orders will require an additional week to process. *Cancellation Policy* If you wish to cancel your order, you may do so up to 24 hours after your order has been placed, provided that we have not begun processing your order. *Shipping and Delivery* Notecards are shipped via US Postal Service or United Parcel Service (UPS). All packages are insured. Transit time ranges from 2-6 business days. Currently, Mod-Dog.com ships strictly to the United States and Canada. Shipments to P.O. boxes, AFO/FPO, are unavailable at this time. For international destinations, please Contact Us. *Delivery Damage* If your delivery has a damaged item(s), please Contact Us immediately. We will gladly send a replacement for the item(s) damaged in transit. Unfortunately, we cannot refund any delivery or shipping charges. *Return Policy* If, for any reason, you are unhappy with your purchase, you may send unused merchandise back to us within 14 days of shipment date for refund, return shipping to be paid by the customer. Shipping and Handling fees are non-refundable. Please package your return in the original packaging and send it back to us prepaid and insured. We cannot issue credit if your merchandise is lost or damaged in the mail. Please ship all returns to: Luna Arts 1775 Pascal Street Falcon Heights, MN 55113 Once we receive your returned item we will send you a confirmation email as well as information on your merchandise credit and instructions on how to redeem it. *Mod-Dog is a Pet Project of Luna Arts. Copyright 2009 Luna Arts, All Rights Reserved* <p><strong>Ordering</strong><br />Ordering from Mod-Dog is easy! When you see an item you want, simply click on the “Purchase” button. Your shopping basket will be displayed with all of the items in it. Whenever you are ready to finalize your order, you may proceed to checkout. It only takes a minute and is completely secure!</p> <p><strong>Tax</strong><br />Mod-Dog is located in the great state of Minnesota. By law we must charge all of our customers residing in Minnesota an 6.5% sales tax. Orders from all other states will not be taxed.</p> <p><strong>Payments</strong><br />All credit card transactions are processed through the safe and secure Paypal payment gateway.</p> <p><strong>Order Processing</strong><br />Once you have completed the checkout process, you will receive an email confirmation with the complete order information. Though we try our best to keep our online boutique updated, at times certain designs will be unexpectedly popular and hence be back-ordered or delayed. We will let you know if any items you ordered will be delayed. Please look over your order to make sure all the information is correct and contact us within 24 hours if any changes need to be made.</p> <p>Unless noted, prints and cards orders are processed in 3-5 days, 24&#215;28” prints and custom orders will require an additional week to process.</p> <p><strong>Cancellation Policy</strong><br />If you wish to cancel your order, you may do so up to 24 hours after your order has been placed, provided that we have not begun processing your order.</p> <p><strong>Shipping and Delivery</strong><br />Notecards are shipped via <span class="caps">US </span>Postal Service or United Parcel Service (UPS). All packages are insured. Transit time ranges from 2-6 business days.</p> <p>Currently, Mod-Dog.com ships strictly to the United States and Canada. Shipments to P.O. boxes, <span class="caps">AFO</span>/FPO, are unavailable at this time. For international destinations, please Contact Us.</p> <p><strong>Delivery Damage</strong><br />If your delivery has a damaged item(s), please Contact Us immediately. We will gladly send a replacement for the item(s) damaged in transit. Unfortunately, we cannot refund any delivery or shipping charges.</p> <p><strong>Return Policy</strong><br />If, for any reason, you are unhappy with your purchase, you may send unused merchandise back to us within 14 days of shipment date for refund, return shipping to be paid by the customer. Shipping and Handling fees are non-refundable.</p> <p>Please package your return in the original packaging and send it back to us prepaid and insured. We cannot issue credit if your merchandise is lost or damaged in the mail.</p> <p>Please ship all returns to:<br />Luna Arts<br />1775 Pascal Street<br />Falcon Heights, <span class="caps">MN 55113</span></p> <p>Once we receive your returned item we will send you a confirmation email as well as information on your merchandise credit and instructions on how to redeem it.</p> <p><strong>Mod-Dog is a Pet Project of Luna Arts.<br />Copyright 2009 Luna Arts, All Rights Reserved</strong></p> 2007-08-15T09:27:14-04:00 customer-service 93051 2007-08-15T09:27:14-04:00 38521 2009-01-02T13:00:41-05:00